Terms & Conditions
This site is owned and operated by Hutchies & Co. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@hutchiesandco.com.
1. Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. Any weights, dimensions and capacities given about the goods are approximate only.
Please note: colours displayed in our product photographs may vary on different PC displays.
2. Making a Purchase and Availability
Making an online purchase at Hutchies & Co is easy, quick and secure and is available 24 hours a day, 7 days per week. Simply browse our online shop and add any items you wish to purchase to your shopping bag after confirming the quantity.
When you have finished your shopping, just click on "checkout" and fill out the few details needed to complete your order.
Please ensure that all fields marked with an asterisk * are completed, otherwise you will be unable to complete the checkout.
All orders are subject to acceptance and availability. If the Goods you would like to order are not available from stock, it will not let you purchase them upon checkout as it will show clearly that the item is sold out. No items will go on back order and we can contact you by e-mail or phone to let you know when the product is back in stock.
3. Delivery charges
Delivery charges vary according to the type of goods ordered and cannot be refunded. They are set out clearly under the "Shipping" section on our website.
3.1 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
3.2 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
4. Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
5. Cancellation rights
We hope that you will be delighted with your order, however there may be an occasion where you need an exchange or a refund.
5.1 If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within fourteen days following your receipt of the goods or the date on which we begin provision of the services.
5.2 Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply and inform us (by e-mail only) within fourteen days of delivery. You must return the products to us as soon as possible (within fourteen days of receipt of your order) after informing us that the products are damaged or have been incorrectly supplied.
Please note that we will not accept the return of any damaged or incorrectly supplied products where you fail to notify us of this within fourteen days of receiving them.
5.3 Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen days, starting the day after you receive the order. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned at your cost within fourteen days of receipt of your order.
6 Cancellation by us
6.1 We reserve the right to cancel the contract between us if:
6.1.1 we have insufficient stock to deliver the goods you have ordered;
6.1.2 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
6.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
7 Liability
7.1 If you do not receive goods ordered within 60 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 90 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option:
7.1.1 to make good any shortage or non-delivery;
7.1.2 to replace or repair any goods that are damaged or defective; or
7.1.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
7.2 Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract
7.3 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
7.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
8. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in email to info@hutchiesandco.com and all notices from us to you will be displayed on our website from time to time.
9. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
10. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
11. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
12. Privacy
You acknowledge and agree to be bound by the terms of our privacy policy which are clearly stated on our website under the "Privacy" section.
13. Third party rights
Nothing in this Agreement is intended too, nor shall it confer any rights on a third party.